Deservation from purchase

Sport Mission recognizes the right of withdrawal as required by current legislation. The envisaged deadline for such legislation to make use of this right is 10 days from receipt of the goods.

Within this period of time you will need to contact us by fax or e-mail giving us communication, if you wish to withdraw from your purchase.

Email: info@sportmission.com

 

You will receive a return document via email and you will have to send the goods back to us at your expense in the manner chosen by you.

To exercise the right of withdrawal it is necessary that:

• you inform us of the wish to avail of the right of withdrawal in the manner described above;

• the purchased good is intact and returned in its original packaging, complete in all its parts (including any documentation and accessory equipment: manuals, cables, etc ...) and new not used;

• the product is returned in the times and in the manner described above. The delivery costs are at your expense.

• The goods once arrived at our warehouse, will be examined to assess any damage or tampering not caused by transport.

Once the goods have arrived and verified that it is in perfect condition, you can choose between the following possibilities:

• a purchase voucher that must be spent within one year of its generation, otherwise the credit will lapse

• replacement of the goods

• re-crediting the money, excluding shipping costs

The repayment methods are:
Bank transfer (indicate IBAN coordinates)
Recharge your Postepay
Payment on your PayPal account

The refund will be made within 30 days of receipt of goods in our warehouses.

Change of goods

If the size is not right, if you do not like the color, if the product is not what you hoped for, there are no problems, we will change it. To make a change, it is necessary that:

• You tell us the wish to change it via email.

• The good purchased is intact and returned in its original packaging, complete in all its parts (including any documentation and accessory equipment: manuals, cables, etc...) and new not used.

• The product is sent back to us. Shipping costs are at your expense.

• The goods once arrived at our warehouse will be examined to assess any damage or tampering not caused by transport.

 

Once the goods have arrived and verified that it is in perfect condition, we will send the new product to you.